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Tutorial 1: Account

Urban Strategy is restricted to authorised users. Before you can open the portal or work with a scenario, you need an active account for your organisation's environment. This tutorial walks through requesting access, activating your account, logging in for the first time, and managing your account afterwards.

Time required: About 5 minutes

Learning objectives

  • How to request an Urban Strategy account
  • How to activate your account
  • How to log in

Step 1: Request access

Urban Strategy accounts are provisioned per organisation and can be requested by clicking Register in the top right corner of the portal.

Beta program account (optional)

Relevant only for participants in the Scenexus beta program. The beta and production environments run on separate portals, so a separate account must be registered through the Beta portal.

Once the registration form is send, you'll receive an automated email with a confirmation link. The link is valid for a limited time, so please make sure to finalize your request on time.

Activation link expired?

If the link no longer works, contact your administrator or the Scenexus support team.

Step 2: Await approval

Access is granted by your organisation's Urban Strategy administrator, typically the person who introduced you to the platform or manages your project. If your organisation is new to Urban Strategy, or you are unsure who manages access, the Scenexus support team can help identify the right contact.

Upon activation or upgrades of your account and access-level you'll be informed by the administrator. The following access levels exist for Urban Strategy accounts:

Access Description
Webportal & webinterface Most common access-level for users to create scenarios with the Urban Strategy webinterface.
REST API Read Access to the Scenexus REST API, limited to read only.
REST API Read & Write Unlimited access to the Scenexus REST API.

Step 3: Log in

With an approved account, you can log in to the Urban Strategy portal at any time.

  1. Navigate to the portal.
  2. Enter your email address and password.
  3. Select Log in

You should now see the portal landing page.

Unable to login?

Please double check the credentials or try to resetting them by clicking on Forgot located in the top right corner of the portal. If you're still unable to login contact your administrator or the Scenexus support team.


Summary

At this point, you should be able to:

  • Request an Urban Strategy account
  • Activate your account and set a password
  • Log in to your organisation's portal

→ Next: Tutorial 2: The Portal Urban Strategy environments are accessed through a web portal. This tutorial introduces the available portals and explains how to navigate them effectively.